Nexiv Pets
A multi-vendor marketplace for pets, products and care. Verified sellers, escrow-protected payments, subscription supply and a lifetime record that travels with the animal into Nexiv Vet.
Pet commerce fails on trust, so we engineered it
Buying an animal or a high-value care product online means sending money to a stranger about a living thing. Reviews do not solve that. Verification, escrow and an auditable record do.
Every seller passes identity and licence checks before a listing goes live. Funds sit in escrow until the buyer confirms handover or delivery. Welfare- sensitive listings go through manual review, and a listing that fails review is refused rather than quietly downranked.
- 01 · AuthoriseBuyer's payment is authorised and captured into a segregated escrow balance. Seller sees the order, not the funds.
- 02 · FulfilSeller confirms handover or hands the consignment to a tracked carrier; evidence is attached to the order.
- 03 · InspectBuyer has a defined inspection window to confirm or raise an issue.
- 04 · ReleaseOn confirmation, or at window expiry with no dispute, funds settle to the seller net of fees.
- 05 · DisputeA raised issue freezes settlement and opens a structured case with evidence from both sides.
Full buyer and seller terms are set out in the Refunds & Cancellations Policy.
Four connected marketplaces
One account, one basket, one record — spanning acquisition, supply, services and ongoing care.
Animals
Verified breeders and rescue organisations only. Welfare screening, health documentation, licence checks and a mandatory pre-handover questionnaire for the buyer.
Products
Food, equipment, enrichment and prescription-adjacent supplies from vetted retailers, with structured attributes so search actually filters on what matters.
Services
Grooming, training, boarding, walking and behavioural support — bookable with availability, deposits and cancellation rules handled by the platform.
Subscriptions
Recurring food, parasite treatment, medication and insurance renewals, with pause, skip and quantity adjustment that customers can self-serve.
The parts marketplaces usually get wrong
Split payouts & tax
Multi-party settlement with platform fee, seller payout and shipping apportionment computed per line item. VAT and marketplace facilitator rules applied at order time, not reconciled after the fact.
Live animal logistics
Transport of animals is not parcel shipping. Handover appointments, approved transporter lists, welfare requirements and journey documentation are modelled as first-class order states.
Search that respects intent
Structured attributes plus semantic retrieval, so "hypoallergenic dog food for a senior labrador" resolves to correct products rather than keyword soup — with paid placement always labelled.
Fraud & welfare signals
Device, payment and behavioural signals combine with welfare-specific heuristics — duplicate imagery, implausible litter frequency, pricing outliers — to hold a listing for human review.
Verifiable provenance
Optional anchoring through Nexiv Chain for pedigree, vaccination and transfer-of-ownership events, so a buyer can verify a claim without trusting the seller or the platform.
Care continuity
Purchase history, vaccination records and subscription state flow into Nexiv Vet, so the first triage call already knows the animal's age, weight and medication.
A seller portal built for real operations
Onboarding takes hours, not weeks — and once you are live, the portal does the administrative work rather than generating it.
- Guided verification with document upload and status tracking
- Bulk listing import, media management and scheduled availability
- Payout schedule, statements and downloadable tax summaries
- Dispute console with evidence upload and response deadlines
- Performance dashboard: conversion, refund rate, response time
Common questions
Sell, supply or partner with Nexiv Pets
Breeders, shelters, retailers and service providers — tell us what you offer and we will start verification.